Shipping policy

SHIPPING POLICY

Last updated: 2/2/2026

Service Area.

We ship within the United States to locations that our carrier(s) serve and that we permit from time to time. We do not ship to Alabama, Alaska, Arkansas, California, Idaho, Iowa, Kansas, New York, North Dakota, Rhode Island, South Dakota, and Texas. Orders to restricted addresses may be canceled and refunded. We do not ship to P.O. boxes, military (APO/FPO/DPO) addresses, or freight forwarders due to age-verification and carrier restrictions. 

Processing & Transit.

Orders are generally processed within one to three business days, Monday through Friday, excluding federal holidays. Orders received after 3:00 PM are treated as received the next business day. During peak periods, severe weather, or carrier disruptions, processing may extend beyond the standard window. If an item is back-ordered or unavailable, we will notify you with options to hold, split-ship, substitute, or cancel. 

Carriers & Tracking.

Orders ship via UPS at our discretion. Standard ground transit typically ranges from two to seven business days depending on destination and carrier zone. Transit times are estimates, not guarantees, and once a package has been accepted by the carrier, delays caused by weather, volume surges, or operational issues are outside our control. A tracking number will be emailed when your order ships. 

Age Verification; Delivery.

Products are for adults twenty-one and over. We use age-verification tools at checkout and may request additional information if automatic verification is unsuccessful. If age verification fails at checkout, the shipment will be returned.

Packaging & Handling.

We package orders to help protect product integrity in transit. During periods of extreme heat or cold, we may adjust packing materials, hold shipments until conditions moderate, or modify the service level or carrier. Upon receipt, follow the storage instructions printed on the can or package, including refrigeration where indicated.

Risk of Loss; Title.

Title to the products and risk of loss transfer to you when we deliver the shipment to the carrier. 

Address Accuracy & Order Changes.

You are responsible for providing a complete and accurate shipping address at checkout, including any unit or apartment number. If your order has not shipped, you may contact info.cannabis@4handsbrewery.com to request an address correction. We will attempt to make the change but cannot guarantee success. In-transit reroutes, holds, and address changes are limited by carrier policy and may incur additional fees that you authorize us to charge. Shipments returned due to incorrect/insufficient address, repeated failed delivery attempts, age-verification failure, or refusal may be subject to a fee or non-refundable shipping.